Carnets d’Equateur Teapot Set
SUPERMASTER
Teapot in porcelain and filter
Decorations are screen-printed and applied by hand using a gold thread.
The Carnets d'Equateur collection, designed by naturalist Robert Dallet, celebrates the beauty of nature, both vibrant and peaceful. This set comprises 15 pieces for tea/coffee time, and a few decorative pieces.
This teapot contains the equivalent of 6 teacups
Return & Exchange Policy:
We want you to love your purchase! If you’re not completely satisfied, please review our return and exchange policy below:
Eligibility for Return or Exchange:
•Items must be returned within 2 days from the date of delivery.
•Item(s) must be unused, unworn, and in their original condition with tags and packaging intact.
•Returns are accepted only for items with manufacturing defects or wrong items received.
•Due to hygiene and safety, accessories and clearance items are non-returnable
How to Request a Return or Exchange:
1.Contact us via [email/contact form/WhatsApp] within 2 days of receiving your order.
2.Provide your order number, item details, and the reason for return or exchange.
3.Our team will respond with approval and return instructions.
Return Shipping:
•Return shipping fees are the responsibility of the customer unless the item received is defective or incorrect.
•We recommend using a trackable shipping method.
Refunds:
•Refunds (if applicable) will be issued as store credit or original payment method, depending on the case.
•Please allow 5–7 business days after we receive and inspect the returned item for processing.
Important Notes:
•We reserve the right to deny returns that do not meet the above conditions.
•For exchanges, if the item is out of stock, a refund or store credit will be issued.